Dear Ex-Worker,
I can relate to your pain, in most cases Women are very soft, gentle and kind... sometimes its just their nature.. you can change everything except some women's attitude about how they communicate. You seem to single out a lady by Name 'Shilpa Sheevam' that's an unfair finger pointing in my opinion.
However upon checking online search, one can find soo many complains about this lady, I have started to change my opinion and comment on your comments that this lady is really disgrace to be called lady... you are right she is devil in SWAN's skin as Shilpa Sheevam.